Truss ID: your orders, quotes and payments at a glance!

With our Truss ID adaptive design application, as convenient as it is secure, you can now download an invoice, view order or quote details and even track the status of your order and payment, whether you are on your computer, laptop, tablet or mobile. Another LumenTruss™ exclusive app designed to make your life easier.

Two ways to access Truss ID

1. By clicking on the sliding banner of our site

2. At the top right, by clicking on the menu (9 white squares) and then on Truss ID

A secure app

As all the major Canadian banks, Truss ID uses 2048-bit SSL technology, which makes it very secure. We have also added an additional security measure: two-factor authentication that authenticates the browser on which you connect to the application. To learn more about our commitment to protecting your personal data and the state-of-the-art measures we use, please consult our Privacy and Security Policy.

A dashboard as unique as you

Once the connection is established, your dashboard will be displayed. This is your first contact where you can find out, at a glance, all your orders and quotes for the current year, by month. The table also includes three graphs showing the status of your payments, the status of your orders and the type of orders placed at LumenTruss™.

A comprehensive order history

The order history provides you with an overview or detailed view of each order or request for quotation with LumenTruss™ Did you make a change by talking to your project manager or sales representative? Your order or quote will reflect this change the next day, as the system is updated daily. All new information is processed within 24 hours.

You can also download and print your documents by clicking on the Download icon. If you had to share a quote for approval, for example, it is important to note that a quote never includes applicable taxes, as they are calculated only in orders, hence the importance of informing your customers or the decision makers who will give the green light to your project.

Everything to make your life easier

Whether it is with services that simplify the management of your lighting projects or with state-of-the-art products, at LumenTruss™, we are committed to providing you with luminous and innovative solutions. We are proud to contribute to the success of our partners who have creative ideas and want to illuminate the world with unique LED lighting projects. LumenTruss™, an innovative brand and trusted partner.